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racunity

Help

How can we help?

Write to us [email protected] · we usually reply within one working day

If you already use the app, you can also write to us from Profile → Help and support: the message reaches us with your account details, so we can help you faster.

Frequently asked questions

I forgot my password

On the sign in screen tap “Forgot password?” and follow the instructions sent to your email.

How do I register my club?

Download the app, tap “Register your club” on the welcome screen and fill in the club details, opening hours and plan.

How do I cancel a subscription?

Subscriptions are managed by the store: on iPhone go to Settings → your name → Subscriptions, on Android open Google Play → Profile → Payments and subscriptions.

How do I delete my account?

From the app, in Profile → Delete account. Read all the details.